
The Context of CX This month has been a roller coaster of travel, events and awards. I flew home from the National League of Cities in Seattle reflecting upon where Open Raleigh will be going in five years and more importantly, next year. Several bloggers have captured several themes I have been mulling over and I would like to synthesize them into a buzzword I heard coined the other day "the Citizen Experience" or CX. Now this word was mentioned by Bonner Gaylord in his recent blog article . A search on Bing brings up Jennifer Pahlka using the phrase in August 2012. There is now a center of citizen experience. Thinking about CX and open data in the world I live in is quite normal. As a former UX designer and webbie I have built my fair share of interfaces. Reading the context of Councilman Gaylord's definition plays into what other thought leaders within open data and civic engagement have been discussing. It is about the citizen at the end of...